Privacy Policy

Last Updated: 27 May 2026

Welcome to Advanced Design Studio (“Advanced Design Studio”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, contact us, or purchase products through our online store.

1. Company Information

Advanced Design Studio
Unit 2, AC/DC Office Park
Douglas Crowe Avenue
Ballito
South Africa

Phone: 066-265-3615
Email: info@advanceddesignstudio.co.za

Website: advanceddesignstudio.co.za

2. Information We Collect

When you use our website or place an order, we may collect certain personal information from you, including:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account login information

We collect this information when you:

  • Create a customer account
  • Place an order
  • Submit an enquiry through our contact forms
  • Communicate with us directly

3. How We Use Your Information

Your information is used for legitimate business purposes, including to:

  • Process and fulfill orders
  • Deliver products and services
  • Communicate regarding purchases or enquiries
  • Provide customer support
  • Manage customer accounts
  • Improve website functionality and user experience
  • Comply with legal and regulatory obligations

We only collect information that is necessary for these purposes.

4. Payment Information

Advanced Design Studio is currently in the process of setting up payment gateway integrations for the website.

Once payment systems are active, payments may be securely processed through trusted third-party payment providers. We do not store or retain sensitive payment information such as full credit card details on our servers.

5. Cookies and Technical Information

Our website may use cookies and similar technologies to ensure proper website functionality and improve your browsing experience.

Certain technical information may automatically be collected when you visit the website, including:

  • IP address
  • Browser type
  • Device information
  • Basic website usage information

This information is generally used for technical, security, and operational purposes.

You may choose to disable cookies through your browser settings; however, doing so may affect certain website features and functionality.

6. Customer Accounts

Customers may create accounts on our website to:

  • Save account information
  • View order history
  • Manage purchases
  • Simplify future checkouts

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

7. Sharing of Information

Advanced Design Studio respects your privacy and does not sell, rent, or trade customer information to third parties.

We may share personal information only where necessary to:

  • Process customer orders
  • Deliver products or services
  • Operate the website and related systems
  • Comply with legal obligations
  • Protect our rights, property, or safety

Any third-party service providers used by us will be required to handle personal information responsibly and securely.

8. Third-Party Links and Social Media

Our website may contain links to social media platforms or third-party websites.

Please note that these external websites operate independently and have their own privacy policies. We are not responsible for the privacy practices or content of third-party websites or platforms.

9. Data Security

We take reasonable technical and organizational measures to safeguard your personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While we strive to protect all information submitted through our website, no method of internet transmission or electronic storage is completely secure.

10. Your Rights Under POPIA

In accordance with POPIA, you have the right to:

  • Request access to your personal information
  • Request correction or updating of your information
  • Request deletion of personal information where legally permissible
  • Object to certain forms of processing
  • Withdraw consent where processing is based on consent

Requests relating to personal information may be submitted to:

Email: info@advanceddesignstudio.co.za

11. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including legal, accounting, and operational requirements.

12. Shipping and Service Area

Advanced Design Studio currently provides shipping and services within South Africa only.

13. Children’s Privacy

Our website and services are intended for individuals aged 18 years and older. We do not knowingly collect personal information from minors.

14. Changes to This Privacy Policy

Advanced Design Studio reserves the right to update or amend this Privacy Policy at any time.

Any changes will be posted on this page together with the updated revision date.

15. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Advanced Design Studio
Unit 2, AC/DC Office Park
Douglas Crowe Avenue
Ballito
South Africa

Phone: 066-265-3615
Email: info@advanceddesignstudio.co.za